Privacy Policy

1. Who We Are

This Privacy Policy explains how LOLASMM ("we", "our", "us") collects, uses and protects your information when you use our platform. We are committed to keeping your data safe and to collecting only what is strictly necessary to deliver our services.

2. Information We Collect

• Account data — your name, email address and (optionally) phone number, used to register your account, sign you in, send essential notifications and provide support.
• Order data — the public links, usernames or email addresses you provide with an order, used only to fulfil that order.
• Payment data — processed by our payment providers; we store the transaction record (amount, status), not your full card details.
• Technical data — basic logs (IP, time) used for security and fraud prevention.

We never ask for, or store, your social media passwords.

3. How We Use Your Information

• To create and manage your account and process your orders.
• To send service notifications (order status, balance, support replies).
• To provide customer support and resolve disputes.
• To prevent fraud and abuse, and to meet legal obligations.

4. Sharing of Information

We do not sell your personal data. We share it only with the providers that make the service work — infrastructure, payment and support partners — under strict confidentiality, and only as needed.

5. Data Retention

We keep your data while your account is active and for as long as needed to handle disputes, prevent fraud and comply with the law. You can request deletion at any time (see your rights below).

6. Your Rights

You may request access to, correction of, or deletion of your registration data at any time by contacting support. Note that deleting your data may affect access to your past orders and history.

7. Security

We apply technical and organisational measures to protect your data. Keep your password confidential and use the official password-reset feature if needed. No method of transmission is 100% secure, but we work hard to protect your information.

8. Cookies

We use essential cookies (required to sign you in and keep your session secure) and, only with your consent, analytics and marketing cookies to measure traffic and improve the platform. You choose via our cookie banner when you first visit, and you can change your choice anytime using the cookie button. We never use cookies to sell your data.

9. Children

Our services are not intended for anyone under 18 years old. We do not knowingly collect data from minors.

10. Changes & Contact

We may update this policy from time to time; changes take effect once posted here. For any privacy question: